We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for bookings.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you:

• Make a booking

• Fill out a contact form

• Call or WhatsApp us

• Subscribe to offers

• Respond to advertisements

We may collect:

• Full Name

• Phone Number

• Email Address

• Address (if required for booking)

• ID proof details (as per hotel regulations)

• Payment details (processed via secure third-party gateways)

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on website

• Referral source

3. How We Use Your Information

We use your information to:

• Process and confirm bookings

• Respond to inquiries

• Send booking confirmations and updates

• Improve our website and services

• Send promotional offers (only if you opt-in)

• Run advertising campaigns (Meta, Google, etc.)

• Comply with legal and regulatory requirements

4. Cookies & Tracking Technologies

Our website may use cookies and tracking tools such as:

• Meta Pixel

• Google Analytics

• Google Ads tracking

These help us:

• Understand visitor behavior

• Improve marketing campaigns

• Provide relevant advertisements

You can disable cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information.

We may share your data with:

• Payment gateway providers

• Booking software providers

• Legal authorities (if required by law)

• Marketing platforms (for advertising optimization only)

All third parties are required to maintain confidentiality.

6. Data Security

We implement reasonable security measures to protect your personal data.

However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information:

• As long as necessary for booking records

• As required by Indian hospitality regulations

• For marketing purposes (if consent provided)

You may request deletion of your data at any time.

8. Your Rights

You have the right to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, contact us at:

📧 Email: [Insert Email Address]
📞 Phone: [Insert Phone Number]

9. Third-Party Links

Our website may contain links to third-party websites (e.g., booking platforms, Instagram, payment gateways).

We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact:

Tiger Castle, Ranthambore
Ranthambore, Rajasthan, India
📧 [Insert Email]
📞 [Insert Phone Number]